Please find below the most commonly asked questions. If you have a question that is not listed here, please email us: help@binweevils.com or contact us here.

Frequently Asked Questions

• Is the Chat safe on Bin Weevils?
• What steps do you take to ensure my child's safety online?
• Can my child easily get in touch with someone who works at Bin Weevils if there is a problem?
• What steps do you recommend I take to ensure my childs safety when they use the internet?

Is the Chat safe on Bin Weevils?

Yes! Bin Weevils use a sophisticated chat filtering system that breaks up and analyses every word and phrase that is typed into it. This filtering system is constantly updated and improved by moderators who are monitoring the chat throughout the day. Numbers are automatically banned thus preventing any phone numbers to be given out.

Phrases may occasionally get through which could cause offence to some players, however with moderators on hand throughout the day there is always someone keeping a watchful eye. Any players causing offence will be temporarily or permanently banned from the site. Players are encouraged to report any users causing offence.

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What steps do you take to ensure my child's safety online?

Your child's online safety is our number one priority on Bin Weevils. Therefore, we:

• Do not collect online contact information from a child under 13 without prior parental consent or direct parental notification of the nature and intended use of this information, which shall include an opportunity for the parent to prevent use of the information and participation in the activity. This online contact information shall only be used to directly respond to the child's request and shall not be used to re-contact the child for other purposes without prior parental consent
• Do not distribute to third parties any individually identifiable information collected from a child under 13 without prior parental consent
• Do not give the ability to children under 13 to publicly post or otherwise distribute individually identifiable contact information without prior parental consent. Sites directed to children under 13 must take best efforts to prohibit a child from posting contact information
• Do not entice a child under 13 by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in that activity

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Can my child easily get in touch with someone who works at Bin Weevils if there is a problem?

Yes of course! We enourage kids to get in touch if ever there is a problem.

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What steps do you recommend I take to ensure my childs safety when they use the internet?

By taking responsibility for your child’s on-line computer use, you can reduce any potential risks to their safety on line. We reccomend the following:

• Never site computers in an area where it is difficult to monitor what your child is doing. If possible, have the computer in a family room
• Establish reasonable guidelines for your children on their use of the Internet and chatlines. Talk about these rules with them; record the rules on paper and position them in a visible place near the computer as a reminder
• Get to know the Internet and become familiar with all the things that can be done on line, including any services your child uses. If you do not know how to log on, get your child to show you and what he or she does on line
• The net has a particular kind of language, such as ‘u’ = ‘you’. Get to know this language. Ask a friend/colleague to write down a legend for the different words
• Get to know their on-line friends just the same as you would their other friends
• If you child arranges a meeting it is obviously a very delicate decision whether or not to give parental permission. If a meeting is to be arranged make the first meeting in a public place and with a responsible adult present
• Emphasise to your son/daughter the importance of making you aware of any bad language or distasteful pictures they may see while on line
• Notify the police of anything you see which is distasteful or ask advice from the police if you are not sure whether to report it

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